The Charleston Social Security Administration office offers a comprehensive range of services to help residents with their Social Security needs. Whether you're applying for benefits, need to replace your Social Security card, or have questions about your account, our office provides personalized assistance for all major Social Security programs and services.

Primary Services Available

Retirement Benefits

Our office assists with all aspects of Social Security retirement benefits, including initial applications, benefit calculations, and account management. We help you understand eligibility requirements and optimize your claiming strategy.

  • Initial retirement benefit applications
  • Benefit estimate calculations
  • Direct deposit setup and changes
  • Benefit verification letters
  • Medicare Part B enrollment coordination

Disability Benefits (SSDI & SSI)

We provide comprehensive support for both Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) applications, appeals, and ongoing case management.

  • SSDI and SSI initial applications
  • Disability appeals and hearings
  • Medical documentation review
  • Work history verification
  • Continuing Disability Reviews (CDRs)
  • Return to work programs

Need to schedule an appointment?

Book Your Visit

Additional Services & Support

Survivor Benefits

Compassionate assistance for families dealing with the loss of a loved one, including widow/widower benefits, children's benefits, and lump-sum death payments.

  • Widow/widower benefit applications
  • Children's survivor benefit claims
  • Lump-sum death benefit processing
  • Family maximum benefit calculations

Social Security Card Services

Quick and secure Social Security card replacement, name changes, and updates to your Social Security record.

  • Lost or stolen card replacement
  • Name changes due to marriage or divorce
  • Card corrections for errors
  • First-time card applications for new citizens

Medicare Enrollment & Support

Complete Medicare assistance including initial enrollment, plan changes, and coordination with Social Security benefits.

  • Medicare Part A and B enrollment
  • Medicare premium deductions setup
  • Late enrollment penalty appeals
  • Medicare card replacement
  • Income-Related Monthly Adjustment Amount (IRMAA) appeals

Appeals & Account Management

Appeals Process

If you disagree with a Social Security decision, our office can help you file an appeal and guide you through the process.

  • Reconsideration requests
  • Administrative Law Judge hearings
  • Appeals Council reviews
  • Federal court appeals guidance

my Social Security Account Support

Get help setting up and using your online my Social Security account for convenient 24/7 access to your information.

  • Account creation assistance
  • Password reset support
  • Online benefit applications
  • Electronic document uploads
  • Benefit verification letters

Need Immediate Assistance?

Call our Charleston office directly

(843) 529-3003

Monday - Friday: 9:00 AM - 4:00 PM

Planning Your Visit

Best Times to Visit

Tuesday-Thursday mornings typically have shorter wait times. Avoid Mondays and end-of-month periods for faster service.

What to Bring

Bring proper identification, relevant documents, and any correspondence from Social Security to ensure efficient service.

Service Quality & Accessibility

Our Commitment to You

The Charleston Social Security office is committed to providing professional, accurate, and timely service to all visitors. Our trained staff members are here to help you navigate Social Security programs and resolve any issues you may have.

Accessibility Features:

  • Wheelchair accessible entrance and facilities
  • TTY services for hearing impaired visitors
  • Interpreter services available upon request
  • Large print materials when needed
  • Priority seating for elderly and disabled visitors

Ready to get started with your Social Security needs?

Check Office Hours